Mail-In Microscope Repair
Outside our service area, or just need one instrument looked at? Ship it to us for evaluation and repair.
We accept microscopes shipped to us for evaluation and repair, including from outside our Houston service area. Every instrument is inspected and photographed on arrival, evaluated, and quoted before any repair work begins.
How it works
Contact us before shipping
Pack it safely
We inspect and quote
Repair and insured return
Contact us first. We will confirm the work and give you our shipping address and a reference number.
Packing your microscope
- Remove or secure objectives, eyepieces, and loose accessories, and pack each item separately with padding.
- Use a sturdy box with at least 2 inches of cushioning on all sides.
- Don't ship it in the original foam with the objectives still installed.
- Use a tracked, insured service. Inbound shipping and transit damage are the sender's responsibility.
Return shipping is added to your invoice, and instruments are returned insured for their declared value. Full details are in our service terms.
Common questions
Can I ship my microscope to you for repair?
Yes. Contact us first so we can confirm the work and give you our shipping address and a reference number.
How should I pack a microscope for shipping?
Remove or secure objectives, eyepieces, and loose accessories, pack each item separately, and use a sturdy box with at least 2 inches of cushioning on all sides.
Who pays for shipping?
You cover inbound shipping. Return shipping is added to your invoice, and the instrument is returned insured for its declared value.
Send your equipment list (make, model, and quantity) for a quote, or tell us what a specific microscope is doing and we'll schedule an evaluation.